Interact with Hotel Sales Manager on bookings.
Responsible for taking reservations and accurately inputting into the computer system.Īnswer inquiries of room rates, outlets and room locations. This person must have good communication skills as well as the ability to lift, pull and push a moderate weight. Maintain house bank and handle all checks and cash according to Zia Park policies and proceduresįollow set procedures on posting, charges, cashing checks, safe deposits, and refunds.īe knowledgeable of all emergency procedures and company policies Promote and sell special hotel programs, special rate packages, and up grades when appropriate.
Maintain an up to date working knowledge of all Zia Park amenities as well as any special events. Ability to deliver exceptional guest service at all times.Ĭommunicate with all departments regarding in house VIPs and any special needs.